Privacy Policy
Draft for review · 8 September 2026
FuturoATS is an applicant tracking system for recruitment agencies, operated by FuturoStack Technologies Pte Ltd, Singapore ("FuturoStack", "we", or "us"). Contact us at [email protected] with privacy enquiries or complaints.
Information handled by FuturoATS
Agency staff provide account details and work with candidate profiles, contact information, resumes, recruiting notes, client contacts, job requirements, and application histories. Agencies may obtain candidate information directly from candidates or from other sources they are authorized to use. We also process account activity, technical error information, and billing information when paid features are used.
Why information is used
FuturoATS helps agencies maintain their talent pool, match candidates with opportunities, manage client relationships, and track hiring pipelines. Account and service information is used to provide access, administer subscriptions, communicate about the service, and investigate errors or misuse.
Agencies determine their recruitment purposes and which candidates to share with hiring clients. Agency staff must give appropriate notices, obtain permissions where required, and disclose recruiting data only to authorized recipients. FuturoStack operates the software and processes agency-managed data to provide the service. The parties' specific responsibilities should also be addressed in their service agreement.
Service providers and sharing
Authorized agency members can access information according to their workspace permissions. Agencies may share candidate information with hiring clients for recruitment purposes. Service delivery may involve hosting and database providers, S3-compatible file storage, Resend for transactional email, Stripe for payments, Sentry for diagnostics, and configured authentication providers.
When staff use AI chat, the messages they submit are sent to OpenAI for processing and conversation history is stored in the workspace. Staff should submit personal information only where their agency has authorized that use. This does not mean all candidate records are automatically sent to AI services.
Optional usage analytics, performance measurement, and masked session replay require a browser user's opt-in. Essential error reporting remains active when configured. See our Cookies and Analytics Policy.
Retention, security, and overseas processing
Retention should be limited to relevant business or legal purposes. Contact us and the agency managing your information about retention or deletion requests. This draft does not promise a fixed retention period or immediate deletion from file storage, logs, or backups.
The application uses authenticated workspaces and access controls. No service can guarantee absolute security. Providers may process information outside Singapore; applicable transfer arrangements and hosting locations must be confirmed as part of the agency's service arrangements.
Your enquiries and requests
For candidate information, contact the recruitment agency managing your application first. You can also write to [email protected] to request access or correction, raise a concern, or discuss withdrawing consent where applicable. We may need to verify your identity and coordinate with the agency. Requests are subject to applicable law and relevant exceptions; withdrawal may affect the recruitment activities or services we can provide.
Material updates will be reflected on this page with a revised date. This draft is a starting point for company review, not a statement that all operational arrangements have been finalized.